Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal data.

Last updated: March 2025

Payments

No card details stored

Your data

Never sold to third parties

Compliance

GDPR compliant

Information We Collect

Data you provide to us

Name, email address, and password
Shipping address and phone number
Payment information (processed by Stripe / PayPal — never stored by us)
Order history

Data collected automatically

Essential cookies (login, cart)
Anonymised browsing data (analytics)

How We Use Your Data

Process and fulfil your orders
Send order confirmations and shipping updates
Manage your account and returns
Improve our services and prevent fraud
Comply with legal and accounting obligations

Data Sharing

We never sell your personal data.

We only share your data with service providers necessary to run our services:

Payments

Stripe, PayPal

Shipping

Delivery carriers

Emails

Transactional emails

Hosting

Cloud infrastructure

Cookies

Essential cookies

Analytics cookies

Anonymised browsing data to improve our services. Manageable via the cookie banner.

We do not use any advertising tracking or remarketing cookies.

Your Rights (GDPR)

Under GDPR, you have the following rights:

Access

Obtain a copy of your personal data

Rectification

Correct inaccurate information

Erasure

Request deletion of your data

Objection

Object to the processing of your data

Restriction

Restrict the processing of your data

Portability

Receive your data in a structured format

To exercise these rights, email privacy@gokufoot.com. We respond within 30 days.

Data Retention

Order data

7 years

Legal and accounting obligations

Account data

Until deletion

Retained while the account is active

Frequently Asked Questions

Are my payment details stored?

No. Payments are processed securely by Stripe or PayPal. We never store your bank details or card numbers on our servers.

How do I delete my account and data?

Email privacy@gokufoot.com with your request. We'll delete your personal data within 30 days, except for order data we're legally required to retain.

Is my data sold to third parties?

Never. We do not sell or rent your personal data. It is only shared with service providers necessary to process your orders.

How can I access my personal data?

Log in to your account to view your information and order history, or contact us at privacy@gokufoot.com for a full copy of your data.

Do you use advertising tracking cookies?

No. We only use essential cookies (login, cart) and potentially anonymised analytics cookies. No advertising tracking cookies are used.

Questions about your data?

Our team responds within 30 days to any request regarding your personal data.

privacy@gokufoot.com