Returns Policy
We want you to love your purchase. If you're not completely satisfied, we offer a 14-day return window on all orders.
Return Window
You have 14 days from the date of delivery to request a return. Returns requested after this period will not be accepted.
Eligibility
Items are eligible for return if:
- They are returned in the same condition as received
- The item has not been washed or altered
- Original packaging (if applicable) is included
Please note: due to the vintage and 1-of-1 nature of our items, we describe condition carefully in each listing. Returns due to condition are only accepted if the item was significantly misrepresented.
How to Return
- Log in to your account and navigate to your order
- Click "Request Return" and provide a reason
- We'll review your request within 2 business days
- If approved, you'll receive return instructions via email
- Ship the item back using a tracked service
Refunds
Once we receive and inspect the returned item, we'll process your refund within 5 business days. Refunds are issued to the original payment method. Shipping costs are non-refundable unless the item was damaged or misrepresented.
International Returns
International customers are responsible for return shipping costs and any customs fees. We recommend using a tracked service.
Contact
If you have any questions about returns, please contact us at support@gokufoot.com.